Stockton Lodge Care Home Earns High Praise for Quality of Care

In a commendable move, Stockton Lodge Care Home has recently been rated as "good" by the Care Quality Commission, reflecting the high standards of care and support provided to its residents. Located on Harrowgate Lane and operated by Elysium Care Limited, this facility stands out for its commitment to treating residents as individuals and ensuring their safety and well-being.

Positive Feedback from Residents

According to the inspection report, residents expressed their satisfaction with the quality of care they receive. One resident notably remarked, "It’s great here. Not my own home but as good as it gets," showcasing the personal touch and care provided by the staff. The report highlights that residents feel safe and included in planning their own care, fostering a sense of autonomy and dignity.

Commitment to Meaningful Activities

Additionally, residents at Stockton Lodge are encouraged to engage in a variety of "meaningful" activities designed to keep them physically and mentally active. A resident commented on the staff’s dedication, stating, "The staff are brilliant and know what they're doing. I never have anything to worry about.” This endorsement signifies the professionalism and expertise of the care team.

A Supportive Environment and Leadership

The report outlines that the leadership, effectiveness, and responsiveness of the care home are all rated as good. Jacqueline King, the registered manager, is noted for being "friendly and approachable," contributing to a positive atmosphere among staff and residents alike. The respect and communication established within the care team further enhance the overall quality of service provided.

Despite some concerns regarding the maintenance of facilities, it was acknowledged that corrective actions were being taken to address any highlighted issues. This proactive approach demonstrates the care home's strong learning culture, ensuring residents' needs are prioritized.

Overall, Stockton Lodge Care Home sets a remarkable example of how quality care can uplift the lives of residents, providing them with a nurturing and respectful environment. The positive feedback from residents underscores the importance of individualized care in enhancing the quality of life for those living in care facilities.