Local Dispatcher Earns Prestigious Awards, Showcasing Community Commitment

In a remarkable display of dedication and talent, Melissa Fitzgerald, a dispatch operator for Deschutes County's 911 service, has earned two distinguished honors following her completion of the Basic Telecommunicator Class on February 13. This accomplishment not only highlights her professional capabilities but also emphasizes the unwavering commitment of the 9-1-1 team to serve the community effectively.

Recognizing Outstanding Achievement

Fitzgerald was presented with both the Victor G. Atiyeh Award and the Carol Fagan Award for Academic Excellence during her graduation ceremony, accolades that recognize her leadership qualities and academic excellence. The Victor G. Atiyeh Award is particularly significant as it is a peer-voted honor, awarded to students who have demonstrated exceptional professionalism, leadership, and a dedication to their wellness throughout the training program.

Commitment to Academic Rigor

In addition to leadership skills, Fitzgerald excelled academically, earning the Carol Fagan Award, which is bestowed upon the top academic performer in the graduating class. These honors are not just personal accolades; they reflect the collective spirit of the 9-1-1 team and its unwavering commitment to providing exemplary service to the community.

Fitzgerald's achievements are a source of pride not only for herself but also for her colleagues and community members, showcasing how individual excellence can contribute to broader team success. As 911 dispatchers play a critical role in emergency response, Fitzgerald’s recognition underscores the importance of dedication, professionalism, and community service in this vital field.