Local Care Home Achieves Remarkable Transformation in Quality Rating

Local Care Home Achieves Remarkable Transformation in Quality Rating

Bankfield Residential Care Home in Bury has recently celebrated a significant achievement, successfully upgrading its Care Quality Commission (CQC) rating from inadequate to good. This positive shift is a testament to the dedicated hard work and commitment of the staff, who have made substantial improvements since the home's previous assessment in December 2022.

A Team Effort Leads to Recognition

According to a report published by the CQC on June 9, the care home received "good" ratings in all five key areas: safe, effective, caring, responsive, and well-led. This commendable outcome has not only boosted the morale of the staff but has also enhanced the overall quality of care provided to the residents.

Commitment to Resident Care

Nikki Entwistle, the registered manager, expressed immense pride in the team's accomplishments and reiterated that the residents remain at the core of their mission. She emphasized that the collective effort and dedication of every staff member were instrumental in achieving this improved rating, stating, "Our residents are at the heart of everything we do, and we're delighted that the positive changes within the home have been recognised."

Positive Changes Under New Management

Bankfield Residential Care Home was taken over by Abbendon Healthcare Ltd in August 2023, marking a new chapter in its journey towards improvement. The new management has implemented various measures, focusing on enhancing staff training, care planning, governance, and quality assurance. Jaison Joseph, the director, acknowledged the support of residents and their families throughout the improvement process, attributing much of the home's success to their trust and encouragement.

Looking to the Future

With this achievement, Bankfield Residential Care Home remains steadfast in its commitment to ongoing improvement and maintaining the high standards it has now established. The transformation is a shining example of how dedicated staff and effective management can work together to create a nurturing environment for residents.