Local Care Home Achieves High Praise: A Journey from 'Requires Improvement' to 'Good'
Durlston House, a care home located in Trowbridge that specializes in supporting adults with learning disabilities, autism, and behavioral challenges, has recently received a 'Good' rating from the Care Quality Commission (CQC). This upgrade from a previous rating of 'Requires Improvement' marks a significant milestone in the home's commitment to providing exceptional care.
A Proud Accomplishment
Abbie Castelli, the registered manager at Durlston House, expressed her joy over the new rating, stating, "We are absolutely delighted to have achieved a Good CQC rating and I couldn’t be prouder of the dedication and excellence shown by the entire team throughout this journey." This acknowledgment underscores the hard work and commitment of the staff to create a supportive and caring environment for residents.
Community and Family Engagement
The CQC inspectors commended Durlston House for its person-centered care and effective leadership. The facility’s approach focuses on promoting independence and enriching the lives of residents through meaningful daily activities. Furthermore, feedback from families has been overwhelmingly positive. One relative noted, "The staff always listen to us and will act upon any requests or concerns we have, which gives us a lot of confidence in them."
Fostering Independence Through Activities
Residents at Durlston House enjoy a variety of outings and activities designed to enhance their independence and well-being. One family member described their relative's typical week, which includes walks, cinema visits, and participation in arts and crafts projects within the home. These activities not only foster personal growth but also help build a sense of community among the residents.
A Commitment to Continuous Improvement
Zak Houlahan, the chief executive of Achieve Together—Durlston House's overseeing organization—highlighted the significance of the rating change. "Moving from Requires Improvement to Good is a significant achievement and reflects a sustained focus on improvement," he remarked. This transition is a testament to the collective efforts of the staff and the broader community in maintaining a high standard of care.
As Durlston House continues to evolve and improve, it remains dedicated to offering individualized support and fostering a thriving environment for all its residents. The recognition from the CQC not only reflects the quality of care provided but also instills confidence in families and the community at large.
