From Improvement to Excellence: Horton Cross Nursing Home Celebrates CQC Success
Horton Cross Nursing Home in Ilminster has achieved a remarkable turnaround, receiving a 'Good' rating from the Care Quality Commission (CQC) after previously being evaluated as 'Requires Improvement'. This transformation follows a comprehensive inspection conducted from January 5 to 19, where substantial improvements were noted in various aspects of care and management.
A Testament to Dedication and Team Effort
The registered manager, Elena-Luminita Porancea, expressed pride in the achievements of the last year. She stated, “Together we have worked hard to strengthen our systems, communication, and training, all aimed at enhancing the quality of care for our residents.” This positive change not only reflects the hard work of the staff but also the dedication to creating a nurturing environment for all residents, who are described as being part of a big family at the home.
Impressive Upgrades and Community Engagement
The inspection report highlighted significant upgrades within the facility, including refurbished living areas, improved garden spaces, and enhanced safety measures. Furthermore, the care home has established a café-style refreshment area that adds to the welcoming atmosphere for both residents and visitors. Regular audits and robust governance systems are in place to ensure continuous improvement and high standards of care.
Person-Centred Care and Positive Culture
Resident feedback from the inspection pointed to a culture of kindness and respect fostered by the staff. Many described their interactions as compassionate, with staff praised for their dedication to ensuring the dignity of every resident. Notably, the care home’s approach to end-of-life care was recognized as particularly sensitive, creating meaningful experiences for families during difficult times.
The community engagement efforts at Horton Cross Nursing Home also deserve recognition. The home emphasizes the importance of communication with residents and their families, utilizing newsletters and meetings to keep everyone informed and involved.
A Bright Future Ahead
With the new CQC rating in hand, the team at Horton Cross Nursing Home is looking forward to setting new goals. As Porancea mentioned, the aim is to reach an 'Outstanding' rating in the next inspection. The unwavering commitment to improving care standards and the positive feedback from both residents and families illustrate that the home is on the right path.
This uplifting news serves not only as a vital reminder of the transformative power of dedicated care but also highlights the collective effort required to support and uplift vulnerable members of our community. The story of Horton Cross Nursing Home is one of hope and progress, showcasing that with commitment and collaboration, improvements in care standards are not just possible—they are happening.
