Care Home Triumph: Tyne Grange Achieves Outstanding CQC Rating

A care home situated in Newcastle has garnered immense recognition by being rated outstanding by the Care Quality Commission (CQC). Tyne Grange, part of Exemplar Health Care, not only supports up to 21 adults with complex mental and physical health needs but has also received high praise for its commitment to excellence in care delivery.

Exceptional Care and Community Feedback

Following a thorough inspection in February 2026, the CQC upgraded Tyne Grange’s rating for responsiveness from "good" to "outstanding." Home manager Katherine Swainston expressed her delight in retaining the ‘outstanding’ rating, emphasizing the compassionate care provided by her team. "Hearing that they feel safe, listened to, and happy in their home is what really matters," she noted, reflecting on the positive feedback from residents.

Empowerment and Engagement

Residents voiced their satisfaction, with many feeling valued and secure within the home's environment. One resident stated, "The best thing about living here is the amount of stuff you can do," highlighting the vibrant activities available at Tyne Grange. Karen, the home’s Service User Ambassador, pointed out the importance of their monthly meetings to voice concerns and improve the living conditions, encouraging a community-driven approach to care.

A Commitment to Individualized Support

Samantha Sim, regional director at Exemplar Health Care, praised the achievement as a testament to their person-centered approach. The ‘outstanding’ rating underscores the commitment to tailoring support that aligns with each resident’s unique needs and aspirations. This approach not only enhances the quality of life for residents but also empowers them to live according to their chosen paths.

For more information about the exceptional services provided at Tyne Grange, visit their website at www.exemplarhc.com/care-homes/tyne-grange.