A Beacon of Hope: Durlston House Achieves 'Good' CQC Rating
The recent inspection of Durlston House in Trowbridge reveals a significant milestone for the care home, as it has been rated 'Good' by the Care Quality Commission (CQC). This upgrade from its previous rating of 'Requires Improvement' marks a moment of pride for the facility that supports adults with learning disabilities, autism, and behavioral challenges.
Dedication and Excellence Recognized
Abbie Castelli, the registered manager at Durlston House, expressed her immense pride in the team's dedication and excellence, stating, "We are absolutely delighted to have achieved a Good CQC rating." The report highlights the hard work and commitment from the staff to create a safe and caring environment that places person-centered support at its core.
A Focus on Independence and Community
The inspectors praised Durlston House for its focus on promoting independence among residents and its commitment to providing meaningful daily activities. Families of residents voiced confidence in the care provided, with one relative commenting, "The staff always listen to us and will act upon any requests or concerns we have."
This feedback underscores the collaborative approach in developing care plans that cater to individual preferences and needs. One family member shared the enriching experiences their loved one enjoys, including walks, cinema trips, and participation in arts and crafts activities.
Community Support Plays a Crucial Role
Zak Houlahan, chief executive of Achieve Together, which runs Durlston House, acknowledged the achievement as a reflection of the dedicated efforts from both staff and the wider community. He expressed gratitude for the collaboration that has propelled the care home towards this significant improvement.
The move from 'Requires Improvement' to 'Good' not only enhances the reputation of Durlston House but also serves as a testament to the positive impacts a supportive and caring environment can have on the lives of residents and their families.
